UI UX design agency for businesses in Canada
Get clear user flows, agreed wireframes and a clickable prototype for your website or app. We help you decide what each screen needs to do before development starts, with designs shaped around the people who use your product. From our studio in India, MSH Technologies works with you remotely, bringing your feedback into the design as it takes shape.
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What happens next
- 01Tell us what you need, in the form or on WhatsApp.
- 02Sohail replies within 1 working day (Mon–Sat, IST).
- 03We agree the scope together, then send your quote.
- Projects delivered
- 0+Projects delivered
- Years building for the web
- 0+Years building for the web
- Live and in use
- 0%Live and in use
What you get
What’s included in UI/UX design
Research & flows
User journeys and flows mapped from how your customers actually use the product.
Wireframes
Page and screen structure agreed before any visual design.
Visual design
Screens for desktop and mobile in your brand, ready for development.
Design system
Reusable components and styles so new screens stay consistent.
Prototype
A clickable prototype to test with users before you build.
Developer handover
Specs, assets and support while the design is built.
Tools we use: Figma, FigJam, Design tokens, Tailwind CSS.
Choosing
Should you redesign gradually or start again?
If your product is live and people rely on it, an incremental redesign lets you change screens in stages. That suits users who dislike sudden change and gives you room to address specific problems as you go. A full redesign is worth considering when the existing structure no longer fits how people use the product. It asks more of your team up front, because decisions about the structure need to be made together.
The other decision is how much reusable design to create. A small component library is often enough for a marketing site or an early product. A full design system suits a product with many screens or several teams working on it; it gives those teams a shared set of elements to work from. Look at the screens you need now and the people who will create new ones later before choosing the scope.
We help you make those choices during discovery, when we learn about your business, audience and goals and agree the scope with you. Bring the decisions that are still open. We can then identify the screens and flows that need attention first.
Rules
What a UI/UX project in Canada has to handle
If you run a business or non-profit in Ontario with 50 or more employees, the Accessibility for Ontarians with Disabilities Act requires your public website and web content posted after 1 January 2012 to meet WCAG 2.0 Level AA, with exceptions for live captions and pre-recorded audio descriptions. This changes the screen design. We set up readable text sizes, colour contrast, visible focus states, clear labels and tap targets large enough to use on a phone. Include the relevant public pages and content in the design scope so those details are addressed across the site.
How it runs
How a UI/UX design project runs with us
We work remotely over video calls, WhatsApp and shared project boards. In winter, India is 9h ahead of Newfoundland and 12h30m ahead of British Columbia and Yukon. The shared board gives you a place to leave feedback between calls, so the work can keep moving across the time difference.
- 01
Discovery
Share your business goals, user types, analytics, support complaints and competing products. We turn what you share into a clear set of problems for the design to address.
- 02
Flows and wireframes
We sketch the steps and review them with you. Check them against how your customers and staff actually work, including where a task needs a decision or a clear label.
- 03
Prototype
We make a clickable version before the product is built. Invite customers or staff to try it; watching where they hesitate or get lost gives us something specific to discuss and refine.
- 04
Screen states
We account for empty screens, loading, errors, no results, long names and missing permissions. These states give your developers a defined response when someone cannot follow the ideal path.
- 05
Build support
We provide specifications and assets, and remain available while the design is built. Your developers have a way to resolve design questions as they put the screens together.
Checklist
What to have ready before we talk
Gather what you already have so we can see the tasks, constraints and questions the design needs to address.
- User types and their main tasks, marking those that bring revenue or prompt support calls.
- Analytics, session recordings, support tickets or sales call notes that show where people get stuck.
- Brand guidelines, logo files, fonts, colours and any existing design files in Figma or another tool.
- Details from your developers about the front-end framework, existing component library and back-end limits.
- Customers or staff willing to try a prototype and explain what confuses them as they use it.
Cost & time
What affects the cost and timeline of UI/UX design
The scope determines how much design and review work is needed.
Screens and roles
A marketing site needs a handful of templates; a dashboard with several user roles needs more distinct screens and decisions.
Flow complexity
Onboarding, checkout, multi-step forms and permission settings need more iteration than content pages because each step needs attention.
Design system
Building one from scratch adds work at the start, while reusable components save effort as further screens are designed.
Platforms and layouts
Separate web, iOS and Android designs, or desktop and mobile layouts, increase the screens to design and review.
Avoid
Mistakes to avoid with UI/UX design
Polishing screens too early
Agree the flow first, so visual work does not have to be restructured when the steps change.
Leaving exceptions to developers
Include error and empty states in the design instead of asking the build team to improvise them.
Settling disputes by opinion
Put the prototype in front of real users and use what you observe to make the decision.
Ignoring the build tools
Check the chosen front-end framework and existing component library before designing components that are difficult to implement.
Our work
Projects we’ve built
- iWISERSBrand website for iWISERS, a social and data intelligence agency that tracks every conversation about a brand and turns it into action.iwisers.com
- LocalSiteAIAn AI website generator for local businesses. Users complete a short wizard, AI writes every page, and the site deploys in one click.localsiteai.com
Questions
Asked by businesses in Canada
Page updated 5 November 2026
How much does UI/UX design cost?
There is no fixed price. The work changes with the research needed, including interviews or usability tests, and with your choice of design-only work or design and build from the same team. We send a free quote once the scope is agreed, so you can see what the proposed work covers.
What does a UI/UX design agency do?
A UI/UX design agency plans how people use a product and how its screens look. UX covers task steps, screen structure, labels and error handling; UI covers the visual design. We map user journeys and flows around how your customers actually use the product, giving you a basis for discussing the design.
What will my developers receive?
Your developers receive design specifications, exported assets, named components and notes on interactions. We also provide support while the design is being built. That gives your team details to work from when they turn a screen into a working interface and someone to ask when a design question comes up.
Should we use a UI kit or a custom design?
An established UI kit or open-source component library suits an early product when you want to move through the initial design work more quickly. A custom visual language suits a brand where the interface itself is part of what customers pay for. Choose with the product and its users in mind.
How can we check whether the design is working after launch?
Compare task completion, drop-off between steps, support tickets and conversion with the figures from before the change. Ask your support and sales teams what users are telling them, too. Their complaints can help you choose what to address in the next round of design work.
How do we keep new screens consistent?
Keep your design files and reusable components up to date as the product changes. A design system collects elements such as buttons, form fields, colours, type styles and spacing for reuse. When the files reflect the product, your team has an agreed reference for the next screen it designs or builds.
Tell us what you need
Sohail, Founder, replies within 1 working day (Mon–Sat, IST). Free and no obligation.