E-commerce development company in Singapore

Shopify is the simplest option to run. WooCommerce suits a business already using WordPress, particularly when the store sits alongside a substantial amount of content. It also gives you control of the code, data and hosting, but someone needs to look after hosting, updates, security and compatibility between plugins. That ongoing work should be part of your decision, especially if your team expects to manage the store without a developer.

A custom or headless storefront, such as Next.js connected to a commerce back end, suits unusual catalogues, product configurators and content-led brands. It takes more build effort, and most later changes need a developer, so make a list of the changes your staff expect to make themselves. A simpler setup gives you less to maintain if standard product and checkout options cover your needs.

You can also sell through a marketplace alongside your own store and sync stock between them. A marketplace brings traffic but controls its rules and customer relationship; your own store keeps customer data and margin, while you take responsibility for attracting visitors. We recommend a platform after learning how your products and operations work.

Where GST applies to your sales, the store needs the appropriate tax settings. Singapore's GST rate is 9%; we configure the store's tax rules and checkout display around your product and pricing decisions, so the amount shown follows the setup you have agreed.

For a new voluntary GST registrant covered by the GST InvoiceNow Requirement, invoice data needs to be sent using an InvoiceNow-Ready Solution. We plan the connection between your store and accounting system around that requirement, including where invoice data needs to go after an order is placed.

Gather these materials and decisions so we can understand the work involved from the start.

• Product spreadsheetInclude SKUs, variants, stock, categories, weights and package sizes; missing measurements can produce incorrect delivery charges.
• Product photosKeep the original files, with consistent backgrounds and an image for each colour variant.
• PoliciesPrepare plain-language shipping, returns, refund, privacy and terms pages.
• Gateway documentsGather registration, bank and identity details, and apply early for an account in your business's name.
• Tax and delivery decisionsCheck tax treatment with your accountant and decide your couriers, delivery areas and charges.

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  Late delivery charges

  Show shipping and tax estimates on product or cart pages, so shoppers see likely costs before the final checkout step.

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  Emails going to spam

  Set up SPF or DKIM for the sending domain. Gmail requires every sender to have at least one of them.

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  Testing only in sandbox mode

  Place a real low-value order using the live payment settings, then refund it and check the resulting order emails and records.

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  Heavy product pages

  Compress images and load review, chat and tracking scripts only where they are needed. Check what each page actually uses before adding more scripts.