Website maintenance services in Texas

A monthly care plan suits you if you want updates, monitoring and an agreed amount of change work handled regularly. Pay-as-you-go support suits a stable site that rarely changes. The trade-off is response: when something breaks, you should expect a slower response than you would from an agreed care arrangement.

Hosting is a separate decision. Managed hosting suits you if you want the maintainer responsible for hosting speed and uptime. If you have an IT team with its own server policies, keeping hosting under that team's management gives it control over those arrangements. Agree who handles each part before work begins.

Your site's construction changes the workload too. A static or custom-coded site has no plugin layer to patch, although its dependencies, renewals and monitoring still need attention. We start by learning about your business, audience and goals, then agree the scope with you so the care arrangement reflects the site you actually have.

For businesses open to the public, US guidance says the goods and services they offer on the web are covered by the ADA. WCAG provides helpful guidance for that work. We set up a review of your pages against that guidance and put the resulting changes into the agreed care scope.

State and local government websites have a separate requirement to meet WCAG 2.1 Level AA. For an organisation covered by that rule, we set up a page review against that standard and record the changes needed as part of the maintenance work.

Gather the details that help us understand the site and the work your team needs help with.

• AccessLocate website admin, hosting, registrar, DNS, email and premium plugin or theme accounts.
• RenewalsFind the dates for your domain, SSL, hosting and licences, or the accounts where they are recorded.
• ContactsName the person who approves changes and the person to alert first if the site goes down.
• Past problemsNote any hacks, outages, broken forms or slow pages, with rough dates if remembered.
• EmailCheck who tracks email account renewals, alongside the other website renewals.

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  Leaving the site without an owner

  Name someone accountable for renewals, forms and plugin updates before a customer reports a problem.

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  Keeping backups only on the site server

  Keep copies away from that server so a failure or hack does not take the backups with the site.

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  Postponing updates

  Plan and test them instead of letting known security holes remain open and the catch-up work grow.

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  Sending renewal reminders to an old inbox

  Check the contact address. An expired domain can take the website and company email offline together.