Guide · India

Website legal requirements in India

India’s website legal requirements depend on what your site or app does. E-commerce entities must display business and contact details. Rules on notice, security safeguards, breach intimation and most other Data Fiduciary duties take effect on 13 May 2027. Changes to e-commerce pricing and dark-pattern rules take effect on 1 January 2027. GST e-invoicing applies to taxpayers above the specified turnover threshold, and non-bank payment aggregators must be authorised by the RBI. Plan your pages, checkout and invoicing around the rules that apply to your business.

Checked against official sources on 5 November 2026. General information, not legal advice: confirm the rules that apply to your business with an adviser.

What data protection rules should your site plan for?

The Digital Personal Data Protection Act creates the Data Protection Board of India to oversee compliance and inquire into personal data breaches.

The Digital Personal Data Protection Rules, 2025 include rules on notice, security safeguards, breach intimation and most other Data Fiduciary duties that come into force on 13 May 2027. Plan your site or app’s notices and security safeguards with those duties in mind.

What must your online shop show about discounts?

From 1 January 2027, the Consumer Protection (E-Commerce) (Amendment) Rules, 2026 require e-commerce entities to show the prior price next to any announced price reduction. They must also comply with the Guidelines for Prevention and Regulation of Dark Patterns, 2023, including a yearly self-audit. Plan space for the prior price in your product and promotion layouts.

What GST invoicing rules affect online sales?

Since 1 August 2023, GST e-invoicing has applied to taxpayers whose aggregate turnover exceeds ₹5 crore. Check whether this threshold applies when planning your invoicing process.

From 1 April 2025, businesses with annual aggregate turnover of ₹10 crore or more must report their e-invoices to the Invoice Registration Portal within 30 days of the invoice date. Your invoicing process needs to account for that deadline if it applies to you.

What payment rules should you check at checkout?

Under the Reserve Bank of India's Master Direction on Regulation of Payment Aggregators (15 September 2025), non-bank entities that aggregate customer payments for merchants, including online payment aggregators, must be authorised by the RBI. Check the authorisation of a non-bank payment aggregator when choosing one for your checkout.

Who runs the .in domain?

The .in country-code domain is run by the .IN Registry. The Government of India has authorised the National Internet Exchange of India (NIXI) to operate it since January 2005. You can consider .in when choosing a domain for your site.

What business details must your online shop display?

Under the Consumer Protection (E-Commerce) Rules, 2020, every e-commerce entity must prominently display its legal name, principal geographic address, website details and contact details for customer care and its grievance officer. Give these details prominent space on your site or app.

What should your website checklist include in India?

GST on intra-state supplies comprises central GST plus state or union territory GST; integrated GST applies to inter-state supplies. Use the checklist below when planning your site or app.

  • Plan your data notices and security safeguards.
  • Display your legal name, principal geographic address, website details and required contact details prominently.
  • Make space for the prior price next to announced price reductions from 1 January 2027.
  • Plan a yearly self-audit under the dark-pattern rules.
  • Check whether the GST e-invoicing threshold applies to your business.
  • Account for the e-invoice reporting deadline if it applies to you.
  • Check a non-bank payment aggregator’s RBI authorisation before choosing it for checkout.

Questions

What must a Data Fiduciary do after a personal data breach?

Under Rule 7 of the DPDP Rules, 2025, a Data Fiduciary must inform each affected person without delay and give the Data Protection Board a detailed report within 72 hours of becoming aware of the breach. The rule on breach intimation comes into force on 13 May 2027.

What GST rate applies to IT services?

The GST rate on IT services in India is 18%.

Which payment aggregators have received RBI authorisation?

Razorpay and Cashfree Payments received final authorisation from the Reserve Bank of India to operate as payment aggregators in December 2023.

Can customers use UPI to pay a merchant?

Yes. UPI is a mobile-based 24x7x365 fast payment system for person-to-person and person-to-merchant payments.

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